Service
Shipping & Returns
Everything you need to know about how we produce, ship, and handle your art orders.
Production Time
Every piece at untilted is made to order. Please allow 3-5 business days for production before your item ships. We prioritize archival quality to ensure your art arrives in museum-standard condition.
Shipping Worldwide
All prints are carefully packaged in rigid tubes or reinforced mailers. Orders typically arrive within:
- US & Canada:3-7 business days
- Europe:5-10 business days
- International:10-14 business days
Returns & Exchanges
Since our works are custom-produced for you, we cannot accept returns for change of mind. However, if your art arrives damaged or there is a production error, we will replace it immediately.
Please contact us at hello@untilted.art within 7 days of delivery with photos of the issue.